Providing intelligent websites which drive business and enhance your customer's experience.
.: How We Do It
Our developers work with you to meet your business objects with a supporting online presence. Our team approaches each client with their unique needs and provides customized solutions, from simple web presence to business automation services.
.: Case Study
StageKidsCA.com consulted with our designed to develop an online student registration and tracking system with increased student registration, improved cashflow with early regisration payments and reduced paperwork and registration time on the day of the events.
SEO is an acronym for "search engine optimization" or "search engine optimizer." Deciding to hire an SEO is a big decision that can potentially improve your site and save time, but you can also risk damage to your site and reputation. Make sure to research the potential advantages as well as the damage that an irresponsible SEO can do to your site. Perform a search on Google for "Search Engine Optimization" and you'll see over 43 MILLION pages. The concept of Search Engine Optimization is huge and very profitable. Sadly a large among of those gains are from illegitimate methods which result in only short term gains to your website. At ProactiveWeb our experienced web developers will work with you to determine the correct path to take to meet your desired objectives. We will determine realistic expectations for search results and create a plan, implement and monitor those results.
While there is no "black magic" or "secret sauce" to improving your search results, there are some well published techniques and, most significantly, qualified experience to help guide you through the process. Our overall goal for SEO is to produce a plan which shows steady, positive, sustainable growth in search ranking. Promises from companies for rapid success are from unsustainable, and sometimes unethical methods which will be short lived, and perhaps lead to your website being blacklisted or banned by Google and other search engines.
Here is some of the specific elements we can bring to help you improve your search rank:
Review of your website, both content and technical attributes
Advice on website hosting, services or other technical or programming elements
Content development and management
Online marking and social media presence
Key word and target marketing research
Training on SEO
Google has published an excellent guide which can help both webmasters as well as interested parties in Search Engine Optimization, as well as selecting a firm. We will use some of those ideas here and answer the questions they present for you.
Can you show me examples of your previous work and share some success stories?
Absolutely, we have some published case studies, including: Silicon Valley Driving School which was able to eliminate their YellowPages print ad because of our SEO work. Of course, please contact us for additional references or information.
Do you follow the Google Webmaster Guidelines?
Absolutely! In fact, we're referencing their own questions and guidelines here. This is an excellent question to ask.
Do you offer any online marketing services or advice to complement your organic search business?
Our primary focus is on organic search results and optimization, however we will make recommendations for some online marketing when appropriate. We do not resell these services, but rather refer you directly to the vendor.
What kind of results do you expect to see, and in what timeframe? How do you measure your success?
We work with our customers to develop specific, measurable objectives. Our primary goal is steady, positive and sustainable growth - rapid growth tends to be a red-herring, and of little long term value for most businesses. All objectives will be documented, and measured in a verifiable method.
What's your experience in my industry?
Definitely contact us and let us know what industry you're involved in and we can provide additional detail. Areas we've recently been involved in, but certainly not limited to is: non-profit, church/religious, medical/health-care, daycare/childcare, government.
What's your experience in my country/city?
We have extensive experience throughout the state of California with an emphasis in Shasta County (Redding, Anderson); Silicon Valley (San Jose, Santa Clara, Cupertino); rural health-care; and nation wide e-commerce.
What's your experience developing international sites?
We do not offer or specialize in international sites; we have some very limited experience with internationally based missionaries, but that would be the greatest extent of our prior involvement.
What are your most important SEO techniques?
Our largest focus is on ensuring the website has discoverable/searchable content which is of real value to the individual performing the keyword searches. Valuable content is the most significant element of any SEO campaign, followed by execution and technical skill-sets.
How long have you been in business?
ProactiveWeb is a division of ProactiveITC which was founded in 2006. Our two lead SEO engineers have been providing professional web development services since 1998 and 2000.
How can I expect to communicate with you? Will you share with me all the changes you make to my site, and provide detailed information about your recommendations and the reasoning behind them?
All communication will be a combination of phone, web-conference and e-mail documentation; if you're in the greater Shasta County area, on-site appointments are preferred when possible. All changes will be reviewed before being executed. In some instances a mock-up website will be created for review before being published on the internet. You are free to ask any questions as to our methodology and process, again, we don't believe there is any secret sauce to SEO, simply well published methods and experienced execution of those methods.
Here are some additional things about us, which is (in part) taken from the aforementioned Google document:
No one can guarantee a #1 ranking on Google: Our approach is to work with you to create long-term, realistic goals for your websites and related search terms. While the majority of the time we can help you get first page placement, and in some cases first ranking position, there are a few things you need to know. First, there is no guarantee of ranking, for MANY reasons, including the nature of the organic search - if we both searched at the same time for the same term, you will sometimes find that your computer and mine return different results, even in the #1 position. We can guarantee satisfaction with our service and that if we work together you will see a positive direction on your search result placement.
Be careful if a company is secretive or won't clearly explain what they intend to do: Again, we don't believe in any secret sauce, when we are working together, we will provide you a detailed approach to how we're going to implement the plan to meet agreed upon objectives. Of course, to protect ourselves from being abused, we don't provided detailed plans before we're under a service agreement.
You should never have to link to an SEO: We definitely agree with this one, that is a method used my many to create inflated search results, which are short lived -- our method is long term, sustainable growth! However, with that said, we always appreciate our customers linking to us in attribution to the services we've provided that hopefully results in customer referrals, but nothing more - no page rank or backlink scheme here!
Be sure to understand where the money goes: All fees paid to us goes directly to our company to pay operating and staff expenses, none of the monies paid to us ever goes to third party firms. Only in select instances, typically when requested by the client, will we recommend they directly work with Google/Yahoo/etc for ad placement.
What are the most common abuses a website owner is likely to encounter? While there are many abusive methods on the internet to provide short term gains, ProactiveWeb avoids and refuses to perform any of the following: shadow domains, keyword laden doorway pages, SEO link exchanges, paid-for-inclusion methods, spam, backlink spam, and anything illegal.
Our overall goal for SEO is to produce a plan which shows steady, positive, sustainable growth in search ranking.
What is server uptime and what does it mean to you? Our friends at wikipedia define uptime as "Uptime is a measure of the time a machine has been up without any downtime." Or in other words, how available is your website... Downtime basically being any period of time your website is not available and up for public usage.
So what does this really mean to you? Why should you care aboue uptime? There are really three basic reasons:
You want your visitors to find your website open for business: If your website is offline when people are looking is like not answering your phone when a customer calls - imagine not even having an answering machine or voicemail, the phone just rings. It leaves the person wondering if you're still in business....
Search engines actually penalize your website ranking when your website is offline when they try to search it. So all of that effort you put into ensuring your website is showing up high on Google is now being waisted by your website being offine. Ref
Large downtime should leave you questioning the quality and reliability of your provider. If they have large unexpected downtimes, then it may indicate a greater problem is looming and your website might go down for even longer periods of time, instead of hours, it might be days next time. Proper preventative maintenance can significant help your uptime.
Having good uptime is very difficult, and what is generally considered "google" entry level uptime is 99% uptime, which may sound really good, until you consider that 99% of a year is over three days of your website being unavailable. And typically this is at the worst possible time for you, such as the start of the week or after a product launch! A better quality hosting company may offer 99.9% uptime, which is commonly referred to as "3 nines"... For this increase in available, which is actually 1/10 the downtime, so instead of 3 days, its around 8 hours of downtime per year. Imagine what it takes to keep something running around the clock 24x7 with only 8 hours per year - that is less than 1 hour per month... Some conservative estimates suggest that it costs about 10 times as much to provide 99.9% uptime compared to 99% uptime...
However excellent, top tier webhosting companies, including your Redding based ProactiveWeb, provides 99.99% uptime, or about 4 minutes of downtime per month! And that, as some suggest is another 10 times the cost as 99.9% uptime.
Yet it doesn't stop there... Here is the little secret of many hosting companies, including many of the biggies, or other popular hosting companies... Their uptime statics and guarantees exclude:
Scheduled maintenance
Performance issues which only affect part of your service (such as web only, but not e-mail; or ftp but not web; etc)
"Unlimited" plans which limit the number of concurrent connections, and when that number is exceeded, they deny new visitors (which appears as a website down to end users)
We don't believe it is in the interest of our clients to provide those figures because they are highly skewed. It is relevant to understand the total downtime both scheduled and unscheduled. It is great when a hosting provider avoids large unplanned downtime, but even planned downtime still causes problems to your customers and your search ranking. For this reason we focus on total uptime, and our latest measurement (September 2012) was 99.988% or if you reasonably round up...
99.99% uptime INCLUDING scheduled downtime and maintenance
That figure is the prior 12 month average, including monthly reboots for Microsoft or Red Hat security patches.
What should you be asking your current provider?
How often do you perform preventative maintenance including security updates? (should be monthly or at the very furthest, quarterly)
What is the total availability (uptime) of the webserver which you are going to be placed on, including the downtime caused by maintenance and reboots, over the prior year?
If they cannot provide those figures or they are not at least 99.9% uptime, then you should consider moving your website to a higher quality hosting company. That doesn't necessarily mean that it will cost you more each month... however by not changing providers, you may be costing your business in customer reputation and search engine ranking... neither of which are easy to regain.
We hear all the time from our customers, that transferring a domain name from one registrar to another is too complex. What should be a fairly straightforward process is overly complicated by different interfaces at different registrars. We want to make it easier for our customers to transfer their domains from other registrars to ProactiveWeb. To help you out, we've researched and documented the domain transfer processestwo of the most common registrars: Network Solutions & GoDaddy.
To assist you, we've created a series of videos with screenshots that will help you successfully complete the transfers. You will learn the 4 basic steps on how to prepare a domain for transfer:
Ensuring WHOIS contact information is correct
Making required WHOIS privacy changes
Unlocking the domain so it can be transferred
Obtaining the transfer authorization code for the domain
This quick video will demonstrate the steps you will need to complete before we can transfer your domain from GoDaddy.com - please watch this informative video and contact us if you have any questions. A couple of important things to note about GoDaddy.com, specifically. First, before you transfer your domain, be sure to NOT make any changes to your account with GoDaddy. If you make any changes to contact information, it may lock your account for 60-90 days, preventing a transfer from occuring. Second, do not attempt to transfer your domain within the final 30-days before domain expiration. Both of these are specific to GoDaddy, and may lead to you loosing your domain or paying high fees to reclaim your domain, sadly this is how GoDaddy works for transfering domains away from them.
We have partnered with Tucows.com to provide the highest quality domain registration services, while enabling you to retain full control of your domain name at competitive prices, and backed by a customer centric service promise.
Last Updated on Thursday, 14 April 2011 11:41
Transfering from NetworkSolutions.com
This quick video will demonstrate the steps you will need to complete before we can transfer your domain from NetworkSolutions.com - please watch this informative video and contact us if you have any questions. A couple of important things to note about NetworkSolutions.com, specifically. First, before you transfer your domain, be sure to NOT make any changes to your account. If you make any changes to contact information, it may lock your account for 60-90 days, preventing a transfer from occuring. Second, do not attempt to transfer your domain within the final 30-days before domain expiration. Both of these are specific to Network Solutions and may lead to you loosing your domain or paying high fees to reclaim your domain.
We have partnered with Tucows.com to provide the highest quality domain registration services, while enabling you to retain full control of your domain name at competitive prices, and backed by a customer centric service promise.